How do I pray a Novena on a date other than the traditional start date?
It’s important to know that novenas can be prayed anytime you need them. While they have a traditional start date and feast date, you do not need to wait unt...
We’ve compiled a list of articles based on the support questions we receive from our members. If you have other questions or comments just let us know via email or from the feedback button in the app.
How to request a refund and cancel subscription to the Pray Catholic Novenas App
If you just bought a subscription via in-app purchase to the Pray Catholic Novenas app, or your subscription renewed, but you wanted to cancel the subscripti...
How to restore in-app purchases
If you’ve paid to become a Pray Patron (thank you!), you might find that it resets when you buy a new phone or reinstall the app. Here is how to restore prev...
How to sign in or create an account
You can sign in to the Pray app using your email and password. By default, we don’t require you to create a user account to use the app. When you sign in the...
How to sign up for the newsletter
Sometimes we need to be able to locate your account on the server. The easiest way we can do that is by using your email address if you haven’t created an ac...
How to sync data across multiple devices
The Pray app supports praying on multiple devices such as an iPhone and an iPad. Prayer history, subscription/patron status, and daily reminders will be kept...
How to use the family sharing subscription for the Pray Catholic Novenas App
The Pray Catholic Novenas mobile app has two main types of subscription: Canonization and Family Sharing.
How to update the app to the latest version?
The Pray app is regularly updated to add new features and resolve technical issues when we learn about them. Many technical problems have already been fixed ...
How to view, change, or cancel a Patron subscription?
The Pray app offers a subscription which unlocks all of the Novenas within the app. Your Patronage makes it possible to maintain and improve the Pray app ove...
How to request account deletion
If you would like to request that we delete your user account in the Pray Catholic Novenas app, please email us here from the same email that you have used t...
Why Do You Charge Money for Locked Novenas?
Our Pray Catholic Novenas app is free. And, the majority of the novenas are unlocked, which means they can be prayed by anyone at anytime.